This Privacy Notice explains how UNI-PERLA (“we”, “us”) collects, uses, and shares personal information when you visit our UK storefront, create an account, place an order, subscribe to house notes, or contact us.
Information we collect
- Account details — name, email, password hash
- Checkout data — shipping and billing addresses, order history
- Messages — inquiry or support forms
- Preferences — newsletter choices
- Technical data — device, IP, and cookies needed for session security
How we use it
We use personal information to fulfill and ship orders, process payments and refunds (including VAT records), provide customer service, operate your account, send transactional email, improve the storefront, prevent fraud, and—only if you opt in—send occasional marketing.
We do not sell your personal information.
How we share it
Service providers process data on our behalf: Stripe and/or PayPal, and Klarna when selected; shipping carriers; email and hosting; analytics if enabled.
International transfers
Our headquarters and some processors may be outside the UK. Where we transfer personal data internationally, we use appropriate safeguards required by UK GDPR (such as standard contractual clauses) where applicable.
Cookies
Essential cookies keep your bag and session working. Optional analytics or marketing cookies load only when permitted. Adjust them via our cookie banner or browser settings.
Retention
We keep order and accounting records as long as needed for VAT, dispute resolution, and legal obligations. Account profiles remain until you request deletion, subject to records we must retain.
Your rights under UK GDPR
You may request access, correction, deletion, restriction, or portability of your personal data, and you may object to certain processing. You may also lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, email [email protected].
Children
Our storefront is not directed to children under 16. If you believe we have collected information from a child, contact [email protected] for prompt deletion.
Contact
Privacy questions: [email protected]. Mailing context: Zhuji, Zhejiang, China · Ships internationally. Related: Terms, Shipping, Returns.